jbingo Privacy Policy
Your Data, Your Rights

jbingo ("jbingo", "we", "us", "the Company") operates the online gaming platform accessible at jbingo.vip, which provides bingo, slot, live casino, and related gaming services to players in the Philippines. We are committed to protecting the privacy and personal data of all individuals who interact with the jbingo platform, including registered players, prospective players, and visitors to our website.

This Privacy Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It describes how jbingo collects, processes, stores, discloses, and protects personal information in connection with its services.

By registering for a jbingo account or by continuing to use the jbingo platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with jbingo's Terms & Conditions, which are incorporated by reference.

For the purposes of the Philippine Data Privacy Act of 2012, jbingo is the personal information controller in respect of the personal data processed through the jbingo platform. jbingo determines the purposes and means of processing personal information collected from players and users of jbingo.vip.

Where jbingo engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), such parties act as personal information processors under binding data processing agreements that impose obligations consistent with applicable Philippine data protection law.

jbingo collects the following categories of personal data in connection with the operation of its platform:

jbingo collects personal data through the following means:

• Direct registration: Information you provide when creating a jbingo account, including your name, mobile number, date of birth, and email address.
• Identity verification (KYC): Documents you submit to verify your age, identity, and residential address when prompted by jbingo.
• Payment transactions: Data passed to jbingo by payment processors (GCash, PayMaya, banks) when you deposit or withdraw funds.
• Platform usage: Data generated automatically by your interaction with the jbingo website, including gameplay logs, session data, and device identifiers.
• Customer support: Information you provide when contacting jbingo via live chat, email, or other support channels.
• Cookies and similar technologies: Data collected through browser cookies, session storage, and analytics tools as described in Section 7.

jbingo processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: To create and manage your jbingo account, process deposits and withdrawals, provide gaming services, and administer bonuses and promotions.
• Legal obligation: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, age verification requirements (21+ under Philippine law), National Privacy Commission regulations, and tax reporting obligations.
• Legitimate interest: To prevent fraud, detect and investigate suspicious activity, maintain platform security, improve jbingo's services, and communicate service updates.
• Consent: To send promotional communications (email, SMS) about jbingo offers and promotions, where you have provided explicit consent. You may withdraw this consent at any time through your account settings.

jbingo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be disclosed to the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:

• Payment processors: GCash (G-Xchange Inc.), PayMaya (Voyager Innovations Inc.), BPI, BDO, Metrobank, and other licensed payment partners — to process deposits and withdrawals in PHP.
• Game content providers: Licensed game studios (including JILI, PG Soft, Evolution Gaming) — limited to the session data necessary to deliver their game content to jbingo players.
• Identity verification providers: Third-party KYC and age verification partners who verify the identity and age of jbingo players on our behalf.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies — where disclosure is required by law, regulation, court order, or lawful request.
• IT and infrastructure providers: Cloud hosting and security service providers who process data solely on jbingo's instructions under binding data processing agreements.

Any third party to whom jbingo discloses personal data is required to protect that data in a manner consistent with applicable Philippine data protection law and jbingo's data security standards.

The jbingo website uses cookies and similar technologies (including session storage and local storage) to operate platform functionality, maintain your login session, detect fraud, and understand how players navigate and use our services.

Types of Cookies Used by jbingo

• Strictly necessary cookies: Required for jbingo's platform to function. These include session authentication cookies that keep you logged in during active play. They cannot be disabled without preventing you from using jbingo.
• Functional cookies: Remember your preferences, such as your preferred language, last-played game, and display settings within jbingo.
• Analytics cookies: Collect anonymised, aggregated data about how players use jbingo to help improve platform performance and user experience. These do not identify you personally.
• Security cookies: Detect and prevent fraudulent login attempts, bot activity, and suspicious session behaviour on the jbingo platform.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from accessing jbingo's gaming services. Disabling analytics cookies will not affect your ability to play.

jbingo retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and regulation:

• Financial and transaction records (deposits, withdrawals, bet history): Minimum five (5) years from the date of transaction, per AMLA and PAGCOR requirements.
• Account and identity data (KYC documents, registration records): Retained for the duration of the active account relationship plus a minimum of five (5) years following account closure.
• Customer support records: Retained for a minimum of three (3) years from the date of each interaction.
• Technical and log data: Retained for up to twelve (12) months for security and fraud detection purposes, after which it is anonymised or deleted.

Following the expiry of applicable retention periods, jbingo will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.

jbingo implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. These measures include:

• Encryption in transit: All data transmitted between your device and jbingo servers is protected using 256-bit Transport Layer Security (TLS/SSL) encryption.
• Encryption at rest: Sensitive personal data stored in jbingo's systems is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. jbingo employees and contractors who access personal data are bound by confidentiality obligations.
• Two-factor authentication: Available to all jbingo account holders and strongly recommended to prevent unauthorised access to player accounts.
• Security monitoring: jbingo monitors its systems continuously for suspicious activity, intrusion attempts, and data breaches.
• Incident response: In the event of a personal data breach, jbingo will notify affected players and the National Privacy Commission within the timeframes prescribed by the Data Privacy Act and its IRR.

While jbingo takes all reasonable precautions, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your jbingo login credentials.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jbingo. To exercise any of these rights, contact jbingo's Data Protection Officer at [email protected] with the subject line "Data Rights Request."

The jbingo platform is strictly intended for persons aged 21 years and above. jbingo does not knowingly collect, process, or retain personal data belonging to individuals below the minimum age of 21. Age verification is conducted at the point of registration and is repeated prior to the processing of first withdrawal requests.

If jbingo discovers or is notified that personal data has been collected from a person below the age of 21, jbingo will immediately suspend the relevant account, void all associated transactions in accordance with applicable law, and permanently delete the minor's personal data as soon as practicable after complying with any mandatory reporting obligations.

Parents or guardians who believe a minor may have registered on jbingo should contact jbingo immediately at [email protected].

Some of jbingo's third-party service providers, including game content studios and cloud infrastructure partners, may process personal data in jurisdictions outside the Philippines. Where such transfers occur, jbingo ensures they are conducted in compliance with the cross-border data transfer provisions of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations — including through contractual safeguards such as standard data protection clauses that impose obligations equivalent to those applicable in the Philippines.

jbingo will not transfer your personal data to a jurisdiction that does not afford an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.

jbingo reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jbingo's data processing practices. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the jbingo platform at least seven (7) days prior to the effective date of the revised Policy.

The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of the jbingo platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.

jbingo has designated a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or jbingo's data processing practices, please contact:

• Data Protection Officer, jbingo
• Email: [email protected] (subject line: "Privacy / DPO Request")
• Live Chat: 24/7 via the jbingo platform
• Response time: jbingo will acknowledge data rights requests within 10 business days and provide a substantive response within 30 calendar days, consistent with the timelines prescribed by the NPC.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with jbingo's response to a privacy concern.